Call Management

How Do I Blacklist a Phone Number?

Blacklisting prevents unwanted numbers from being called or included in campaigns.

To manage blacklisted numbers:

  1. Go to Admin Dashboard > Channels > Voice > Dialer.
  2. Click Blacklisted Numbers.
  3. Use Add to block a number.
  4. Use Remove to unblock one.
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🚫 Blacklisted numbers are automatically skipped in auto-dialer campaigns and blocked for manual calling.

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