Making & Receiving Calls

Can I Add Someone to a Live Call?

Yes, ZIWO allows you to create a multi-party call by adding participants.

To add a participant:

1. During an active call, click Add Participant.
2. Choose:


  • A teammate from your team
  • A contact from your contact book
  • Or manually dial an external number


3. Once added, everyone will be joined in the same call session.

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This is useful for collaborative discussions, escalation scenarios, or when a supervisor needs to join.

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