Contacts

How Can I Edit or Delete a Contact?

While agents cannot delete contacts, you can edit them anytime to update or correct the information.

To edit a contact:

  1. Open the Contacts section.
  2. Select the contact you wish to modify.
  3. Click Edit, make your changes, and Save.
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✍️ Maintaining an up-to-date contact book improves efficiency and ensures accurate dialing.

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